Terms and Conditions Ross Tree Company

Last updated: September 30, 2026

These Terms and Conditions govern your use of the services provided by Ross Tree Company, a dba of RTC Group Inc., located at 80 S Galapago St, Denver, CO 80223.

The sections below cover our SMS and text messaging program: how consent works, what messages you may receive, how often, and how to opt out at any time. For information on how we collect, use and protect your personal data more broadly, see our Privacy Policy.

SMS Privacy Policy

Communication via SMS and Mobile Messaging

By providing your mobile phone number to Ross Tree Company (“Ross Tree Company”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with Ross Tree Company. Standard message and data rates may apply. Please contact your mobile carrier for details.

Opting Out

You may opt out of receiving SMS messages from Ross Tree Company at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again. You may also request to opt out by contacting us directly at the email address listed on this site.

Use and Protection of Mobile Information

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Ross Tree Company will only use your phone number in accordance with our Privacy Policy and for the specific services or communications you have consented to receive.

Consent and Acceptable Use

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling. You can view our Acceptable Use Policy below.

SMS Acceptable Use Policy

This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by Ross Tree Company (“Ross Tree Company,” “we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.

Consent Requirements

Obtaining Consent: You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:

A clear, affirmative opt-in (e.g., checking a box or submitting a web form).
Disclosure of the type and frequency of messages.
A link to this AUP and our Privacy Policy.

You must retain a record of consent, such as a timestamp or signed agreement.

Sample Opt-In Language

“By checking this box, you consent to receive text messages from Ross Tree Company regarding your account and services. Up to 15 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms and Conditions.”

Revocation of Consent (Opt-Out)

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent.

Identification

All outbound messages must clearly identify Ross Tree Company as the sender, unless they are part of an ongoing conversation initiated by the recipient.

Message Content Restrictions

You may not use our Services to send or facilitate content that includes:

Unsolicited or Spam Messages

Advertising or promotional messages without explicit user consent
Purchased phone lists or shared third-party consents

Illegal or Restricted Content

Child exploitation material
Hate speech or incitement to violence
High-risk financial services (e.g., payday loans, crypto schemes)
Debt relief or credit repair services
Cannabis, CBD, or other controlled substances
Prescription drugs without a license
Gambling or betting content
“Make-money-fast” or deceptive income claims

SHAFT Content

Sexually explicit material
Hate-based content
Alcohol promotions
Firearms and ammunition sales
Tobacco or vaping products

Fraudulent or Malicious Content

Phishing or impersonation
Malware, spyware, or viruses

Evasion and Abuse

You may not:

Use URL shorteners from shared public domains (e.g., Bit.ly)
Misspell keywords or evade detection filters intentionally
Send similar messages from multiple numbers (“snowshoeing”)
Alter headers or spoof sender identity

Frequency and Reconfirmation

If you send recurring messages, you must:

Inform users of the frequency
Include regular reminders about opt-out options
Reconfirm consent periodically as required by law

Enforcement

Violations of this Policy may result in:

Warning or temporary suspension
Termination of access to messaging services
Reporting to telecommunications carriers and regulatory bodies

We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version.

Privacy and Data Usage

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy. For questions about this Policy, contact us at the email address listed in the footer of this website.

SMS Terms & Conditions

These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by Ross Tree Company (“Ross Tree Company,” “we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms.

Brand Name

Ross Tree Company, a dba of RTC Group Inc.

Types of Messages You May Receive

By opting in, you may receive:

Appointment reminders and confirmations
Estimate and proposal updates
Crew arrival notifications
Account notifications
Customer support communications
Seasonal plant health care offers and treatment program renewals (only if separately consented to)

Message Frequency

Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.

Message and Data Rates

Standard message and data rates may apply. Please contact your carrier for details.

Carrier Liability

Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier’s network and is not guaranteed.

Age Restriction

You must be at least 18 years old to opt in to our Messaging Services. By providing your mobile number and opting in, you confirm that you are 18 years of age or older.

Opt-Out Instructions

Text “STOP” to cancel at any time. You will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Customer Support

Text HELP for assistance
Email: rosstree@rosstree.net
Call: (303) 871-9121

Privacy & Data Use

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.

Changes to Terms

These Terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.

Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new version on this page and updating the “Last updated” date at the top.

You are advised to review these Terms periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

By email: rosstree@rosstree.net
By visiting this page on our website: https://rosstree.net/
By phone number: (303) 871-9121